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STORE POLICY

RETURN & EXCHANGE POLICY


We gladly accept returns and exchanges
Just contact us within: 7 days of delivery
Ship items back to us within: 14 days of delivery


We don't accept cancellations
But please contact us if you have any problems with your order.


The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

  

PRIVACY POLICY

We respect your right to privacy. Fala will NEVER rent, share or sell your personal information with anyone. We may use your contact information to contact you about new products, features or special promotions. If you wish not to receive such communications, you may choose un-subscribe in our newsletter emails.

 

USER CONDITIONS OF USE

All trademarks, service marks, trade names and photography are the property of Fala. No use of these may be made without the prior written consent of Fala except to identify the products or services of Fala